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City of Hutto
401 W. Front St. | Hutto, TX 78634
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Headline News

Posted on: June 17, 2017

Notice of Utility Billing Error

Water customers who made a payment during the period of June 7-June 12, may have noticed a late notice following their June payment. We apologize for this error. In the process of upgrading the software management system for utility billing, we inadvertently sent out late notices to those select customers despite their payments being paid. Staff identified the issue on the same day as the billing error, and have worked tirelessly to reverse out the late notices for all customers affected. Online accounts will reflect the correction by end of the day on Saturday, June 17. We apologize for any inconvenience this may have caused and are taking corrective action to ensure this does not happen again. If you have any questions, please call Utility Billing at 512-759-4055 or email

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