Please do not call the Police or Fire Departments to report water issues, it will only cause delays.
If you experience a water leak, please call (512) 759-4016. After hours, please call (512) 759-4016 x 4060. When leaving a message, please include your name, address, and a reliable call-back number. To ensure a timely response, speak slowly and clearly.
For questions on water softener settings, please contact your equipment service provider.
If You Have Discolored Water
|Water Color||Possible Cause / Solution|
|Brown||Water line construction in the area, hydrant flushing, or manganese in the water supply / Call (512) 759-4016 to flush the hydrants|
|Milky / cloudy||Air bubbles from the pipes or a temperature change|
|Yellow||Manganese or resin from water softener|
|Black particles||Degraded rubber gaskets, o-rings, or meter washers / Check faucet head and replace o-ring|
How Much Water are You Using?
- One drop per second leak - 2,400 gallons per year
- Bathtub - 30 gallons per filling
- Shower - 2 gallons per minute
- Commode - 1.6 gallons per flush
- Sprinkler - 2 gallons per minute