Report a Water Leak
Please do not call the Police or Fire Departments to report water issues, it will only cause delays.
If you experience a water leak, please call 512-759-4016. After hours, please call 512-759-4016, ext. 4060. When leaving a message, please include your name, address, and a reliable call-back number. To ensure a timely response, speak slowly and clearly.
For questions on water softener settings, please contact your equipment service provider.
Discolored Water Causes & Solutions
|Water Color||Possible Cause / Solution|
|Brown||Water line construction in the area, hydrant flushing or manganese in the water supply; call 512-759-4016 to flush the hydrants|
|Milky/Cloudy||Air bubbles from the pipes or a temperature change|
|Yellow||Manganese or resin from water softener|
|Black Particles||Degraded rubber gaskets, o-rings, or meter washers; check faucet head and replace o-ring|
Common Water Usage
- One drop per second leak: 2,400 gallons per year
- Bathtub: 30 gallons per filling
- Shower: 2 gallons per minute
- Commode: 1.6 gallons per flush
- Sprinkler: 2 gallons per minute