Report a Water Leak
Please do not call the Police or Fire Departments to report water issues, it will only cause delays.
If you experience a water leak, please call 512-759-4016. After hours, please call 512-759-4016, ext. 4060. When leaving a message, please include your name, address, and a reliable call-back number. To ensure a timely response, speak slowly and clearly.
Water Softeners
For questions on water softener settings, please contact your equipment service provider.
Discolored Water Causes & Solutions
| Water Color | Possible Cause / Solution |
|---|
| Brown | Water line construction in the area, hydrant flushing or manganese in the water supply; call 512-759-4016 to flush the hydrants |
| Milky/Cloudy | Air bubbles from the pipes or a temperature change |
| Yellow | Manganese or resin from water softener |
| Black Particles | Degraded rubber gaskets, o-rings, or meter washers, check faucet head and replace o-ring |
Common Water Usage
- One drop per second leak: 2,400 gallons per year
- Bathtub: 30 gallons per filling
- Shower: 2 gallons per minute
- Commode: 1.6 gallons per flush
- Sprinkler: 2 gallons per minute