Please do not call the Police or Fire Departments to report water issues, it will only cause delays.
If you experience a water leak, please call 512-759-4016. After hours, please call 512-759-4016, ext. 4060. When leaving a message, please include your name, address, and a reliable call-back number. To ensure a timely response, speak slowly and clearly.
For questions on water softener settings, please contact your equipment service provider.
Discolored Water Causes & Solutions
Possible Cause / Solution
Water line construction in the area, hydrant flushing or manganese in the water supply; call 512-759-4016 to flush the hydrants
Air bubbles from the pipes or a temperature change
Manganese or resin from water softener
Degraded rubber gaskets, o-rings, or meter washers, check faucet head and replace o-ring