
Utility Billing Late Fees Return
In March 2020, the City of Hutto suspended late fees and disconnections for non-payments of utility services to assist residents and businesses experiencing financial hardships due to the COVID-19 pandemic.
Normal billing for utility services, including the assessment of late fees and disconnections for non-payments, resumed January 1, 2021. Late fees will only apply to bills that are past-due beginning January 1, 2021.
As our community continues to respond to the COVID-19 pandemic, we urge customers experiencing financial hardship to contact us at 512-759-4055 so we can work together to find a payment plan and assistance options. The City has taken steps to ensure customers experiencing financial hardships get immediate utility bill help. For additional community resources, please visit http://www.huttoresourcecenter.org/financial-assistance.html or https://www.rrasc.org/request-assistance/.

For more information on Phases and COVID-19 visit www.wcchd.org/COVID-19
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