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The City of Hutto is dedicated to providing the highest level of customer service. To ensure quality customer service, the City Council established the service delivery policy in the Strategic Guide 2030.

Service Delivery
It is the desire of the City Council to uphold a high standard of quality in the development and delivery of services in a timely, responsive and positive manner.

Please take our brief customer service survey!

The City of Hutto’s commitment to our customers:

  • Be Friendly
  • Be Professional
  • Actively Listen
  • Remain Objective
  • Practice Empathy
  • Be a Resource
  • Take Care of Business
  • Stay Informed
  • Respond in a Timely, Responsive and Positive Manner

Please share with us how we’ve performed. Complete the customer service survey